Privacy Policy

Account Information: When you create an account, we collect your name and email address for authentication and communication purposes.

Email Metadata: We only access email metadata such as thread IDs, timestamps, and sender information. We never read or store the content of your emails.

Usage Data: We collect information about how you use our service, such as your alert preferences and tracking history.

Service Provision: To provide email monitoring and alert services to you.

Account Management: To create and manage your account, authenticate your access, and communicate with you about your account.

Security: To protect against fraud, abuse, and ensure the security of our service.

Legal Compliance: To comply with applicable laws and regulations.

We implement industry-standard security measures to protect your personal information:

• Secure authentication and authorization
• Encrypted data storage and transmission
• Secure API endpoints with proper authentication
• Regular security audits and updates
• Limited employee access to user data

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our service (e.g., email delivery services), bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred.

Account Data: We retain your account information for as long as your account is active and for a reasonable period thereafter for legitimate business purposes.

Email Metadata: Tracking data is retained to provide our service and is automatically deleted when you stop tracking threads or delete your account.

Deletion: You can request deletion of your account and associated data at any time.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request transfer of your data in a structured format.
• Opt-out: Withdraw consent for processing where applicable.

To exercise these rights, please contact us at support-pingnoreply@aigoco.com

Authentication: We use cookies to maintain your login session and remember your authentication state.

Analytics: We may use analytics tools to understand how our service is used, but this data is aggregated and anonymized.

Third-party Services: Authentication services may set cookies for secure login purposes.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: support-pingnoreply@aigoco.com

We will respond to your inquiry within 30 days.