1. Acceptance of Terms

By accessing and using PingNoReply ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

PingNoReply is an email monitoring service that helps users track email replies. The service provides:

Email thread monitoring via BCC functionality
Automated alert notifications
User dashboard and settings management
Support for all major email providers

3. User Accounts

Account Creation: You must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials.

Account Usage: You agree to use the service only for lawful purposes and in accordance with these Terms.

Account Termination: We reserve the right to terminate or suspend your account at our discretion, with or without cause.

4. Acceptable Use Policy

You agree not to:

Use the service for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the service
Send spam or unsolicited emails
Violate any applicable laws or regulations
Reverse engineer or attempt to extract our source code

5. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

Data Ownership: You retain ownership of your data. We only access and process data as necessary to provide the service.

Data Security: We implement reasonable security measures to protect your data, but cannot guarantee absolute security.

6. Service Availability

Uptime Guarantee: We strive to provide reliable service but do not guarantee 100% uptime. The service may be unavailable due to maintenance, technical issues, or force majeure events.

Service Changes: We reserve the right to modify, suspend, or discontinue the service at any time with reasonable notice.

Beta Features: Some features may be offered as beta versions and may not be fully tested or supported.

7. Billing and Payment

Free Tier: Basic service features are provided free of charge, subject to usage limits.

Premium Features: Some features may require payment. Pricing will be clearly disclosed before any charges.

Payment Processing: All payments are processed securely through third-party payment processors.

Refunds: Refund requests will be handled on a case-by-case basis in accordance with our refund policy.

8. Intellectual Property

Service IP: The service, including its software, design, and content, is owned by us and protected by intellectual property laws.

User Content: You retain ownership of content you create or upload, but grant us a license to use it as necessary to provide the service.

Feedback: Any feedback or suggestions you provide may be used by us without restriction.

9. Limitation of Liability

Service "As Is": The service is provided "as is" without warranties of any kind, either express or implied.

Liability Limit: Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the 12 months preceding the claim.

Indirect Damages: We are not liable for any indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of the service or violation of these Terms.

11. Termination

User Termination: You may terminate your account at any time.

Our Termination: We may terminate or suspend your account for violations of these Terms.

Effect of Termination: Upon termination, your right to use the service ceases immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our company is incorporated, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the service. Continued use of the service constitutes acceptance of the modified terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support-pingnoreply@aigoco.com

Last Updated: December 1, 2025